02/23/2020
Many times when I get a call I start to say “remove this number from your call list” but the caller hangs up before I’m done. Is this illegal since they didn’t provide time to get this request? If so, we should train our calling staff to listen for this and proceed as you mentioned, to remove the number, correct?
02/23/2020
We are just a mortgage lender, does this CAN-SPAM affect us?
12/08/2019
Does a mortgage lender's business card require an Equal Housing Lender logo?
12/08/2019
Can we remove some of the details in a home equity rate special disclosure for billboard advertising and replace with a toll free number?
11/10/2019
How much "teeth" does UDAAP really have to penalize a bank?
10/27/2019
Is there an FDIC requirement that the "Member FDIC" logo be on all our pages and link to the FDIC website?
09/01/2019
We include the Equal Housing Lender logo in all our home loan ads. Are we also required to include the “Equal Opportunity Lender” logo?
08/25/2019
If we have a rate sheet that we give to real estate agents and our loan originators, but we know the true use will be for them to hand it to consumers or post it where consumers can readily access it, wouldn't we need to have the APR on it?
02/24/2019
I have a question about the use of the Equal Housing Lender logo. Does it need to be included in a mortgage company email signature?
11/18/2018
I am new to lending compliance and have an advertising question. My bank wants to advertise the following:
"Enjoy our special 20-year financing offer. Ask us for details."
I am of the opinion that "20 year financing" is a trigger term and therefore requires APR, down payment and repayment terms. My predecessor disagrees
because an interest rate is not quoted.
Along the same lines, if an advertisement says, "15 and 30 year fixed rate loans available" would we have to disclose rate and payment options for both
terms assuming this is a trigger term?
