Customers see on the news that foreclosures and evictions have stopped and borrowers can skip payments. What should we tell them when they ask about this?
Since some employees have used social media for years without a problem, I guess I don’t understand why there is concern now about risks. What risks are there?
Are rate sheets we send to auto dealers and mortgage brokers CAN-SPAM covered?
Many times when I get a call I start to say “remove this number from your call list” but the caller hangs up before I’m done. Is this illegal since they didn’t provide time to get this request? If so, we should train our calling staff to listen for this and proceed as you mentioned, to remove the number, correct?
We are just a mortgage lender, does this CAN-SPAM affect us?
What is a MAPR?
A soldier’s mother called to tell us her son joined the Army. Do we have to reduce the loan rate that day?
If our borrower hasn’t requested SCRA protection and is past due on her mortgage, can we start foreclosure as we normally would?
The Military Lending Act does not specify if the Act applies to an open-ended Overdraft Protection line that is tied to a checking account or a closed-ended loan secured by the applicants’ deposit accounts such as a savings and/or certificate of deposit. Does the Rule apply to both consumer credit types?
When and to whom must HUDs SCRA mortgage notice be sent out? We prefer to wait for the 45 day notice we already send.