What is the number of calls we can make to a debtor weekly?
Our borrower routinely said it was OK to text them and we have that screen capture in our records. Can I contact them now to collect the debt via text messages?
I have privilege pay and I've used it once already the other day. Can I use it again?
What are the rules governing accepting checks made out to an authorized signer on a corporation into the corporation. For example I am the vice president on ABC INC. Can I deposit checks payable to me into that corporation?
What are the downsides of a “divide and conquer” approach to backlog scanning of loan files?
How should a returned check be handled in the branch? Does the customer need to be notified in advance of the returned check before the funds are debited from their account?
I have a customer who was a partial recipient of loan proceeds. He asked that his part be disbursed in several cashier's checks made payable to his son. The son then would come in and cash the checks separately. Some needed a CTR and some not. I'm trying to decide if this warrants the filing of a SAR on either the father, the son or both?
If a bank sets aside monies as a reserve for future loan payments involving a loan secured with borrower's principal dwelling, does that reserve fall under the definition of points and fees; i.e. finance charges?
Can I take a payment due on an individual's loan out of the LLC, where the individual is an authorized signer and member manager?
We have a customer that deposited a check from a friend. The check was a convenience check on the friend's credit card account. Right now the issuing bank tells us that check has cleared. What will happen when the friend gets their credit card statement and they didn't actually write that check and it's fraud? What are the return time frames that credit card checks fall into?