What is the difference between an enforcement action and a consent decree?
Our borrower routinely said it was OK to text them and we have that screen capture in our records. Can I contact them now to collect the debt via text messages?
Should we have one or more employees that are designated to handle all customer complaints? Should all complaints be referred to them no matter who initially receives the complaint?
Our original Loan Estimate shows the loan as construction, but it was in fact a refinance. Is this correctable on a revised Loan Estimate?
I am wondering what part Regulation V plays in FCRA and FACTA? I have been asked to review this for my next test and would like a little more insight into it.
Does the risk based pricing notice or the pricing exception notice replace any and/or all of the FACTA disclosures on consumer real estate transactions?
What individual risk assessments is a bank expected to perform? How do the individual risk assessments fit together with an "enterprise risk assessment"?
"Medical information? We don't have medical information on our customers!"
I am in the process of updating my loan policy to reflect recent changes to FACTA and predatory lending. I was going to just add a general statement to the policy stating that we comply with the changes in the FACT Act. Should I elaborate more in my policy and do I need to outline the entire Act in my procedures? What recent changes that I may have missed that need to be added to adjusted to my policy?