04/26/2020
Do we need a policy on providing payment extensions to borrowers?
03/01/2020
Are rate sheets we send to auto dealers and mortgage brokers CAN-SPAM covered?
02/23/2020
Many times when I get a call I start to say “remove this number from your call list” but the caller hangs up before I’m done. Is this illegal since they didn’t provide time to get this request? If so, we should train our calling staff to listen for this and proceed as you mentioned, to remove the number, correct?
02/23/2020
We are just a mortgage lender, does this CAN-SPAM affect us?
01/26/2020
If our borrower hasn’t requested SCRA protection and is past due on her mortgage, can we start foreclosure as we normally would?
01/05/2020
A soldier wants us to reduce the loan rate and allow three deferred payments to bring the account current. Are we required to do this?
11/10/2019
How much "teeth" does UDAAP really have to penalize a bank?
10/27/2019
Is there an FDIC requirement that the "Member FDIC" logo be on all our pages and link to the FDIC website?
09/15/2019
Can a flood civil money penalty cost six figures or more?
09/08/2019
Is flood insurance compliance complicated?
09/19/2021
What does a core banking system do?
09/19/2021
Does the Right to Rescind apply to a HELOC?
09/19/2021
What is the surest course to an Outstanding rating?
09/12/2021
What types of commercial loan documents are commonly “imaged”?
09/12/2021
Are payments received on Saturday required to be posted on Saturday ?
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