Do we need a policy on providing payment extensions to borrowers?
Are rate sheets we send to auto dealers and mortgage brokers CAN-SPAM covered?
Many times when I get a call I start to say “remove this number from your call list” but the caller hangs up before I’m done. Is this illegal since they didn’t provide time to get this request? If so, we should train our calling staff to listen for this and proceed as you mentioned, to remove the number, correct?
We are just a mortgage lender, does this CAN-SPAM affect us?
If our borrower hasn’t requested SCRA protection and is past due on her mortgage, can we start foreclosure as we normally would?
A soldier wants us to reduce the loan rate and allow three deferred payments to bring the account current. Are we required to do this?
How much "teeth" does UDAAP really have to penalize a bank?
Is there an FDIC requirement that the "Member FDIC" logo be on all our pages and link to the FDIC website?
Can a flood civil money penalty cost six figures or more?
Is flood insurance compliance complicated?