We are refinancing an in-house loan, and want to transfer the escrow account. The customer has approved it, but how do we show it on the loan estimate and the closing disclosure?
Ever since CIP we started keeping copies of IDs in our files. Is this OK?
We had the 6 points of information for an application but lost track of the request and took too long to deny it as we were awaiting additional income information from the applicant. What can we do now?
What’s the difference between document management and document imaging?
We are an FDIC regulated bank. If we post a picture on social media of customers that have just closed on a home loan, and we are congratulating them, is it necessary to include the EHL symbol or can we just have the EHL words included in the post?