Remember the days when we all called it "consumer compliance"? There was the Consumer Credit Protection Act and all those stories about consumers who needed help.
The OCC recently posted its third quarter CRA ratings. Of 63 banks examined, 10 earned an Outstanding and 53 earned a Satisfactory. The Outstandings are spread throughout the nation.
Legislation has been introduced that would make issuing loan checks to solicit the opening of a credit account illegal.
Information privacy - information about the consumer - is one of the hottest growing areas in regulatory compliance.