06/07/2020
If a customer uses a HELOC access check to advance funds, does a transaction
description other than "Advance" need to appear on the periodic statement?
11/26/2017
How do I build my professional network?
04/01/2013
I need to know what is the guideline for handling an unresponsive lender when handling a payoff request. There is a legal timeline that they have to respond to (looking for reg. on this).
01/14/2013
A borrower does not meet VA (or FHA) net tangible benefit for refinancing. What would be an appropriate reason for Statement of Denial?
12/17/2012
Per CRA classification, we are an intermediate-small institution. With that classification, one of the requirements for us to include in our Public CRA File are the prior two years CRA Disclosure Statements. Is this another name for the public section of our CRA Performance Evaluation, or is it something else? If it is something else, what, and where can I find a sample?
09/17/2012
When a commercial department is presented with an opportunity to provide a term sheet for a commercial loan - prior to receiving a loan application - is this request to be considered a loan application? Does a HMDA-reportable issue apply if the bank never received a loan application and there is no loan decision?
08/06/2012
On home equity lines of credit, how far in advance of payments must the billing statements be sent? If a bank chooses to make a change in the number of days must the customer be notified, and if so, how far in advance?
06/11/2012
Is a HELOC that is not tied to a credit card or overdraft account, that is a fixed rate with fixed monthly payments required to have a periodic statement monthly?
05/07/2012
How many days in advance is required on a consumer mortgage loan monthly billing notice? Where can I find documentation on this requirement?
10/04/2010
A customer has a zero balance on a home equity or prime line. Are we still required to send a statement?