How long does a customer have to notify their bank of a counterfeit check that has posted to their account?
Are there any concerns with offering a money market account that has multiple tiers, where each tier would have the same interest rate and APY?
We have a customer that came into the bank and closed two accounts, receiving cashier's checks. The customer then turned around and cashed them along with a check on their personal account. Total cash was over $10,000, requiring a CTR. When filling out the CTR do I include the account numbers of the accounts that were closed with the cashier's checks and the customer account the check was drawn on? Also, do I check boxes 34 deposits/withdrawals, box 32 Negotiable instrument(s) cashed AND box 35 Account number(s) affected?
We receive letters quite often from attorneys representing deceased customers or their estates. The requests are usually for a listing of “all funds on deposit with the bank owned by the decedent, either individually or jointly with others, including types of account, account numbers and balances as of the date of death.” If a Death Certificate and Letters Testamentary or Affidavit of Heirship are furnished, we provide this information. However, we recently had a case where there was a joint account on record with the wife and also a money market account with only the son as the other owner. Both accounts were joint with right of survivorship, no POD. Since the account ownership transferred to the son on the money market account, should we have included the particulars on that account in the response to the attorney’s letter? Do you have any archived webinars or papers addressing similar situations for us on which to do training?
Can one Reg E opt-in notice cover multiple accounts, or does each affected account have to have its own notice? Does the opt-in notice have to list an account number?
The FACTA (fair and accurate credit transaction act) section 113 requires that account numbers on credit card receipts are truncated. Does the same apply to banking receipts? Is this covered by GLBA?
Question: Can we use the same form when we put a hold on a savings account deposit that we use on our checking accounts?
Integrated Research recently announced release of a surveillance system that allows instant detection of possible fraud at automated teller machines and point-of-sale locations.
Please define "money orders." Is it illegal for a check printer to print money orders for a consumer? (Information being printed on the money order reflects the consumer's individual banking account number, such as John Doe Company, 123 Any Street, USA, with account numbers being the individual's personal account number.)