Management would like to cautiously bank “just one really good” customer who is getting into cannabis sales. Can we ease into it like this, and if so, what should we focus on?
What is our obligation under Reg E if a spouse on an account wants to file disputes for charges incurred by the other spouse on the account?
I’m so confused! I keep hearing about the “SAFER Banking Act”. How is that different from the “SAFE Act” from several years ago? Is it being updated?
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
I’m trying to understand the marijuana “Cole Memo” because my bank is thinking about banking cannabis customers. Is there more than one Cole Memo, and is it even still effective? It seems like a mess!
My State has not yet legalized marijuana. Do I still need to know anything about cannabis banking?
From a banking perspective, what is the difference between cannabis, hemp, and CBD? We don’t offer a cannabis banking program (yet), but I’m certain I’ve seen CBD products for sale at some of our customer’s retail businesses. I hate to even ask, but is this OK?
Must we file a SAR on a cannabis customer even if nothing suspicious is going on?
Does Mastercard require banks to have a bank terminal for cash advances?
Can cash advances be performed at the ATM for all customers and non-customers?
Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?