Most Popular Operations Content
Correcting Duplicate CTRs
07/23/2023
We were notified that we have a duplicate CTR filed. However, it does not meet the requirements to be considered a duplicate by FinCEN because it has errors and does not exactly match the original. How do we have the duplicate CTR suppressed or removed?
Cashing "Deposit Only" Checks
07/23/2023
An on-us customer sends out loan checks and on the back prints "For Deposit Only" under the indorsement line on the back of the check. Can this check be cashed?
Improving customer and member services with self-service devices at the branch
07/23/2023
How can using self-service devices at a branch improve customer and member services?
Paying out CTR-able cash, sans SSN
07/23/2023
We have a non-banking client who received several checks from his deceased grandmother (our client) which total over $10K. He is traveling from KS to Fla to cash these checks. Our problem is that he doesn't have a Social Security Number. Can or should we cash the checks and create a CTR, or refuse him? He does have a DL. He lives off the grid....we will file a SAR for sure.
Responsibility for safety and soundness
07/23/2023
Can we shift responsibility for safety and soundness to a third-party service provider in our contract with them?