Our new marketing director believes we have to be on Facebook, Twitter and other social media, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
Until the FCC determines how to interpret the statutory language defining an "automatic telephone dialing system" (ATDS), what precautionary measures can my institution take to mitigate the risk of litigation?
What are the main items of information that must be disclosed before a consumer pays for a foreign remittance transfer?
The wife was here to open a new joint account with her husband. He travels all the time and wasn’t able to be here. We opened the joint account and let her take a signature card for him to sign ASAP. Problem?
If a consumer files a lawsuit asserting a TCPA violation and then passes away, is the claim abated upon death?