10/04/2010
Can I hold a deposit made to a savings account?
09/27/2010
If I open an account for a customer with a US Treasury check, do I have to give the first $5,000 next day availability?
08/30/2010
Since all checks are now considered local, what is the funds availabilty on case by case holds and new accounts?
08/30/2010
There are different acronyms that banks have within their spray which they consider an endorsement. We recently cut a cashier's check to a credit card company on behalf of a customer, and we returned it for missing endorsement. Within the banks 'spray' it reads "PEG" Citibank, another acronym we've seen is "BOYD". Are these proper endorsements?
08/09/2010
Is there a set policy for the timeframe for accepting checks on the teller line, storing them and finally shredding them? I think we are only required to keep these items for ninety days. We have an imaging system that scans and stores each item daily, but we need advice regarding the timeframe for destruction.
05/24/2010
We have several loan production offices. They don't have cash drawers, are not listed as branches, and they don't service the deposit customer walking in off the street. Do we need signage such as the FDIC stickers? What if a courier for the bank picks up some proof work where only our employees make deposits instead of running to a branch?
05/24/2010
Does Regulation CC apply to both consumer and business transaction accounts? If a customer receives $100.00 cash back from a check deposit, does this satisfy the $100.00 next day availability?
05/10/2010
When do we need to post the new funds availability statements?
05/03/2010
If we sent out a notice of delayed availability and it was wrong, do we have to send a new one to the customer in all cases?
02/08/2010
For Funds Availability (Reg. CC), if a merchant has a check from a customer and wants more information on the funds availability from the customer's bank, what can or should the bank tell the merchant about check/account?