Most Popular Operations Content
Check washing fraudulent activity
03/24/2024
What does “check washing” mean?
Written statements and unauthorized ACH debits
03/24/2024
When can we require a customer to provide a WSUD?
Categorizing risk levels
03/24/2024
Does our current system of vendor due diligence risk ratings need to be more detailed or are we good to just have a 3-tiered risk rating category like High, Medium and Low?
Due diligence cannot rely on vendor reputation
03/17/2024
Do we really need to conduct due diligence on all of our 3rd party vendors, including fintechs? I can understand the ones that appear to be riskier, but there are some that are very well-known in the industry and are very well respected. Wouldn’t the regulators just see the same thing in our file as they did the last bank they just left?
QC critical documents
03/17/2024
What is a “QC critical” document?