Most Popular Operations Content
Promoting a product-is this a lottery, sweepstakes or contest
03/21/2021
Would the following be considered a lottery or would it be ok? As a promotion of our Pop Money, we set up a wheel with variable dollar amounts that customers spin. To spin the wheel the customer must donate $1 that we donate to a charity. All the amounts on the wheel are more than $1 therefore all customers will get more than they donate. The amount won is then sent to the customer via Pop Money. We set a certain number of spins and it is done on a first come first serve basis.
Extending repeatedly overdrawn status
03/14/2021
If a depositor who was repeatedly overdrawn continues to be repeatedly overdrawn during the six months they are subject to the repeated overdrafts exception hold rule, can we extend their repeatedly overdrawn status?
POAs dos and donts
03/14/2021
What are we looking for when we look at a POA?
E-SIGN consent on a bank computer
03/14/2021
Can a financial institution obtain consent for e-delivery of loan documents on bank hardware/software? In other words, electronic delivery of documents on a bank computer rather than the consumer's own computer?
Keep Accounts Open? Really?
03/14/2021
What is in the AML Act of 2020 about “keep open” directives? Are we liable if we keep accounts open?
