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Vendor Guru Q&A - Operations

Challenges of manual back-office workflows for payments

Drawbacks of legacy payment processing systems

Benefits of payment and check processing interoperability

Branch transformation and ensuring your branch is a true retail destination

Aging infrastructure and siloed platforms across in-branch and remote payment channels cause friction, surging costs and poor user experiences

Common causes of exceptions

Automatically generated document placeholders

Desktop imaging

Gaining additional context with exception comments

Causes of missing documents

Latest Operations - Bank Secrecy Act Topics

ACH changes

01/01/2023

Were there any new developments affecting ACH operations?

Making payments move faster

12/25/2022

What changes are coming for payments processing?

Will the CTR report threshold be increased?

12/18/2022

When will FinCEN raise the threshold for CTR reporting?

Banks and BSA/AML penalties

12/11/2022

Have there been any significant BSA/AML penalties imposed on banks?

Public funds and resolutions?

12/04/2022

Do we complete a resolution for a public fund?

Benefit and tragedy accounts? What is needed for CIP?

11/27/2022

What is needed for CIP on a benefit or tragedy account?

EINs and campaign accounts?

11/20/2022

Do we get an EIN on a campaign account?

What happens when signers move away on a small nonprofit?

11/20/2022

What happens when signers move away?

Beneficial ownership and nonprofit corporations

11/13/2022

Do we get a beneficial ownership certification on a nonprofit organization?

Matricular cards, VISAs to open accounts?

11/06/2022

What types of identification can we use to open accounts?

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Premium Content View All

Editorial: What are We Accomplishing?

by Patti Joyner Blenden

New Beneficial Ownership Rule Briefing

by David McCrae and Patti Joyner Blenden

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Most Popular Operations Content

Challenges of manual back-office workflows for payments

03/19/2023

What are some challenges of relying on manual back-office workflows?

How can I make Marketing follow compliance rules?

03/19/2023

Being in Compliance, I feel like I’m always at odds with the Marketing department. How can I get them to understand how important the rules are?

We have not done any amendments, what do we do?

03/12/2023

What is the age of majority for an eligible beneficiary who is a minor?

Drawbacks of legacy payment processing systems

03/12/2023

What are some challenges of legacy payment processing systems?

Reg E and buyer’s remorse

03/12/2023

If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?

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