Most Popular Operations Content
We Are Doing Something About It!
05/01/1998
There is a great deal of concern, rhetoric, finger-shaking, and dire predictions about the year 2000.
Good News For Fleet Employees
05/01/1998
A four month study conducted with the cooperation of the Fleet Financial Group and 75 employees was done by the Radcliffe Public Policy Institute at Harvard.
Question & Answer
04/01/1998
Question: I know not many banks do it anymore, but we check the obituaries every day. We've been in business over 100 years here in the northeast, and it's just our practice.
Quick Work
04/01/1998
The credit card was left on the gas pump by accident. It only took the gas station clerk ten minutes to purchase four $50 money orders with the card and a forged signature.
Question & Answer
04/01/1998
Question: If an item comes in for collection from the payee, are we obliged to accept it and hold it? How long do we have to hold it?