Most Popular Operations Content
"Mobile Deposit" Later Physically Deposited
10/29/2023
If Bank A accepts a mobile deposit that is endorsed with "For Mobile Deposit Only" and that same check is then physically deposited at Bank B with that same endorsement, what bank is liable for the loss?
“Cloud ready” vs. “cloud native”
10/29/2023
How are cloud-ready and cloud-native solutions different?
Legacy vs. modern check image acquisition and processing software
10/22/2023
Why upgrade check image acquisition and processing software if the current solution “gets the job done”?
Oh my, Reimbursements Due?
10/22/2023
Our third-party fees increased a while back but were not updated in our HELOC Application Disclosure. We're seeking resources and help to better understand our regulatory obligations in this scenario: - For third-party fee refunds, can the refund be applied directly to the HELOC account (if still open) or does Reg Z require that we give the borrower the option by issuing the funds to them instead? - Does it make a difference if the fee was paid up front vs. financed? - Would a letter of explanation to impacted borrowers be sufficient notification or would you include a copy of the corrected HELOC Application Disclosure with the letter?
Hidden costs of check processing
10/15/2023
What are some frequently overlooked cost drivers in check processing?