Vendor Guru Q&A - Operations

Electronic Management of SAR Files

Latest Operations - Bomb Threats Topics

Being Ready for Bomb Threats

04/15/2002

It began with a phone call originating in the Netherlands, routed through a Canadian operator, to the Washington D. C. Metropolitan Police Department on the afternoon of April 14, 2002.

Statistics, Facts & Such

03/01/1991

The state of Pennsylvania was home in the year 1782 to the first commercial bank, in 1791 it hosted the first central bank, in 1816 it chartered the first mutual savings bank, in 1831 it backed the

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Home Delivery

Why go out and get cash if you can have it delivered?

Pandemic Planning, Part II

By Dana Turner

Completing the "In 5 years" disclosure for a 12 month construction loan

10/13/2019

How is the "In 5 years" disclosure completed for short-term construction loans?

When DOESN’T Zero Liability apply?

10/13/2019

Since MasterCard’s Zero Liability covers ATM withdrawals and PIN transactions. It is even worth investigating Reg E claims since we are always on the hook?

Investigating a non-Reg E claim

10/13/2019

If a customer places an order online, but never receives their merchandise, do we have to investigate?

3 SARs a year

10/13/2019

How many SARs should I file a year on continuing activity?

Duplicate refund on a debit card dispute

10/13/2019

A merchant refunded a customer after we closed our investigation. Are we out the money?

Latest Operations - Bomb Threats Topics

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