03/17/2024
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
03/10/2024
If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?
03/10/2024
Does there always have to be a written authorization for an ACH transaction affecting a consumer’s account?
03/03/2024
Why can't we hold customers liable for carrying their PIN with their card?
02/25/2024
Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?
02/18/2024
When are the FDIC’s revised rules effective?
02/18/2024
What is our obligation under Reg E if a spouse on an account wants to file disputes for charges incurred by the other spouse on the account?
02/18/2024
Management would like to cautiously bank “just one really good” customer who is getting into cannabis sales. Can we ease into it like this, and if so, what should we focus on?
02/11/2024
I’m so confused! I keep hearing about the “SAFER Banking Act”. How is that different from the “SAFE Act” from several years ago? Is it being updated?
02/11/2024
Will we have to change our existing FDIC Official Signs at teller windows?