Why should we ask bank counsel to review our policies and procedures on handling third-party claims? Doesn’t that just add costs to the effort?
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
Our customer closed their sole-owner account last week; he has another account with us, but it’s a joint account. Today we received a VA benefits payment to the old account. Should we put the funds into the other account?
We received a Notice of Reclamation for a customer who we know for certain is actually still alive. The reclamation is for $1,800. What do we do?
What are today’s most prevalent forms of scams?