Latest Operations - Check 21/Check Truncation Act Topics

Restrictive Endorsement-Mobile Deposit

01/05/2020

Our customer mobile deposited a check with their signature endorsement along with a restrictive endorsement of "mobile deposit only [FI name] [date]". The customer then scratched/crossed out the restrictive endorsement and negotiated the item a second time. We were charged back on the mobile deposit. I understand we did not process the paper check, however the restrictive endorsement was on the mobile deposit and later scratched out. Do we have any recourse back to the second bank to recover funds?

Wrong Routing # When Check Scan Is Rejected

03/31/2014

In April 2013, a teller errantly entered the wrong routing number when a check she was scanning rejected. In Jan 2014, the FI whose routing number was errantly entered is now asking us to issue them a credit for this item. Is the FI within their time frame to ask for reimbursement? What regulation does this matter fall under.

Check 21 Rule on Testing Check for Fingerprints

10/28/2013

If a customer calls and wants the original check because of a scam and they want to test for finger prints, can I give them the original check back?

Vendor Viewpoints: Year-End Developments and Predictions

12/16/2005

Check 21 Marketing & Customer Service Threads

10/25/2004

Check 21 Operations Threads

10/25/2004

Check 21 Final Rules: A BOL Team Summary

07/26/2004

Check Fraud Prevention Tool

07/01/2004

Get a Training Budget

07/01/2004

From Paper to Digital: What Does This Mean to Your Financial Institution?

06/15/2004