Most Popular Operations Content
Accuracy and Integrity Policy/Procedure Requirements
08/25/2019
Does my financial institution have to have policies and procedures regarding accuracy and integrity of furnished information provided to CRA’s?
Have lawsuits occurred because of incorrect disaster recovery decisions?
08/25/2019
If our vault floods and we don’t follow proper procedures could this create liability?
Notice requirements for closing an account
08/25/2019
How much notice do we have to give the owner of a personal account of our intent to close her account?
Benefit Acct. for Funereal Expense-Documentation
08/25/2019
I have a customer who wants to set up a benefit account for funereal expenses for a deceased daughter. I know they need to get a TIN but what else would I need for documentation?
Deceased Customer-Consumer Protection/Fraud
08/25/2019
What avenues of recovery are there for an issuing bank where their customer is killed abroad, and fraudulent transactions are made by the perpetrator after the killing and subsequent theft? The killing occurred 26 days ago, and the transactions occurred the day of the killing and the following day.To make matters worse, the card used was a MasterCard debit card, and the perpetrator somehow obtained access to the PIN.
