In regards to PODs. Customer dies and has numerous CD's with the same POD. The POD isn't ready to close the CD's. Do the CD's continue to collect interest? When they mature do they just roll over until the POD collects? Usually the customer is barely at the funeral home before POD's are making their claims. Different situation.
If a customer waits 60 days and their account is charged off, are we required to accept the customer's Reg E error claim? The bank has no charge back rights due to the age of the transactions.
How should a check be endorsed when made payable to person (our customer) and a business name (not our customer) and there is no "and" or "or" between the named payees?
What is the international time limit for banks to claim money owed to them?
What are the rules/penalties for a UTMA account in Texas, when a custodian redeems funds from an account if the child is over 25?
Please explain the liability when a business customer attempts to deposit a check made payable to multiple businesses i.e. Business A and Business B. Someone from Business A signed it but there is no way to verify the authority and endorsement and Business B is trying to deposit the check into their account.
Per Reg E (and even MasterCard policies), what should our process be for debit card transaction disputes where the customer claims the transaction was unauthorized but it gets charged back to us with proof (invoice, order, etc) of authorization? Am I allowed to charge it back to the member? Am I allowed to delay giving provisional credit for any amount of time? Can I (as the FI) call the merchant to verify shipment of goods, etc?
What is the time frame that a paying bank has to dispute a Remotely Created Check for reason of 'unauthorized'? The Reserve Bank accepts returns within 90 days of the original cash letter date.
We have an account where someone has been forging checks and cashing them. What is the liability of the bank? Is there a time frame where the customer is just out of luck?
We have been expecting to receive some counterfeit Postal Money Orders back in our return cash letter. We had received 1 of 3 a couple of weeks ago. It's now been 2 weeks from the date of deposit. Are Postal Money Orders exempt from late return claims?