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Latest Operations - Computer Virus Topics

Dealing with Senior Management About Business Continuity Planning

12/12/2008

How do you get Senior Management to buy into the serious need for business continuity planning, including the need to spend money for adequate back-up materials, filters, etc.? We recently were hit with a computer virus and were without internet for 4 days. We should have a back up method for that!

Fraud Alert From FDIC

07/01/2005

The Federal Deposit Insurance Corporation (FDIC) is receiving complaints from consumers who received an email that has the appearance of being sent from the FDIC.

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Subpoena restrictions

10/10/2021

If a customer has multiple entities but only one is listed on the subpoena, are we restricted to giving information only about the listed entity?

Reg E Untimely Debit Card Dispute

10/03/2021

If we have a customer file an untimely debit card dispute on an unauthorized card transaction are we required, under Reg E, to refund overdraft fees that occurred after the 60 day period?

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