04/03/2016
We have an account (PA-UTMA) set up for a minor (niece). The custodian (uncle) closed the account and transferred the money into his personal checking account. Is this allowed?
06/16/2014
Our deposit account disclosures allow the right to offset customer funds from any accounts they are owners on. Is it legal to debit funds if they are deposits from child support?
02/06/2012
Once our customer signs an Affidavit of Forgery for a forgery item (regardless of being with the 24 hr return window) are we required to credit their account immediately or can we attempt to return and credit if and when we receive funds?
05/24/2010
We want to advertise a checking account product via mobile phones. We plan on disclosing the APY. Are there additional disclosure requirements, such as displaying FDIC logo?
11/30/2009
It’s my understanding that the TCPA (Telephone Consumer Protection Act) only applies to solicitation calls, not collections, am I correct? Where can I find this citation?
03/30/2009
What are the new rules concerning tax deductibility when advertising home equity products?
10/13/2008
Our business development department wants to bring in a third party vendor to approach our customers in the lobby to entice them to purchase insurance related products. With the exception of the third party vendor issues, are there any other specific compliance issues that need to be explored?
11/19/2007
I work for a community bank and am fairly new to banking. I'm looking for an advertising "Bible." I've found some resources and thanks for everything you do, but haven't found anything that's all encompassing. Any help would be appreciated!
08/13/2007
A third party auditor noted an exception for not including the NOT FDIC, etc. language on an ad that was in the name of our affilate insurance company. The bank's name wasn't mentioned anywhere. I don't think this is required, but am not finding a helpful resource. If we had mentioned the bank's name also then yes ... Anyone?
07/16/2007
A third party auditor noted an exception for not including the NOT FDIC, etc. language on an ad that was in the name of our affilate insurance company. The bank's name wasn't mentioned anywhere. I don't think this is required, but am not finding a helpful resource. If we had mentioned the Bank's name also then yes...anyone?