If a customer brings in a torn bill but they have a little more than half with one set of the serial numbers can we give them another bill?
One of our customers has brought in burnt money. What is the criteria for accepting this and in order for the bank to be able to ship it to Federal Reserve for reimbursement how much of the bill must we have? i.e. one full serial number or 75% of the bill being readable?
Is it true that the Treasury Department has discontinued printing $2 bills?
We charge a $5.00 fee for cashing on-us checks for non-customers. Do we enter only the amount of cash handed over to the non-customer or do we include the fee. For example, check is written for $10,025.00, we keep $5.00, and give the non-customer $10,020.00.
If a government agency (DEA) sends a representative to purchase an Official Check do we need to get the identifying information on the government representative?
Client presents $15,000 in cash to make a $14,950 loan payment. What amount is recorded in the cash-in field on a CTR?
Can we exempt a Dealer in Precious Metals, Stones and Jewels from Currency Transaction Reporting?
One of our Check cashier customers came to the branch and wanted to exchange $25K in $100 bills for denominations of $50's, $20's and $10's. Should I file a CTR, if so the amount should be cash in/cash out or on both?
I was wondering as a teller, legally, what am I allowed to say when a member asks how much they can withdraw without a CTR filed?
I have tried to contact both Mastercard and Visa and I still don't know. Can I charge a fee for processing a non-customer's cash advance from their credit card?