06/26/2022
We have a “spin the wheel” promotion. To spin, a customer must pay $1 that the bank donates to a charity. All the prize amounts on the wheel are more than $1 therefore all customers will get more than they donate. The amount won is then sent to the customer via our e-wallet app. We allow a certain number of spins each day and it is done on a first-come-first-served basis.
05/29/2022
Our business customer uses a facsimile signature stamp to sign the checks it issues. Three checks in last month’s statement weren’t authorized by the company treasurer, but the facsimile signature was used. Does our customer have a claim against the bank for those three checks?
05/22/2022
Why do we tell our tellers not to cash checks payable to businesses that bank with us?
05/15/2022
If a customer dies in 2019, what rules on death do the beneficiaries follow?
05/08/2022
Our customer stopped payment on a $500 check two days after we posted it to his account. The bank that we sent it back to charged it back to us at the Fed as a late return. Who’s responsible for the loss?
05/01/2022
Should we go through our due diligence questions for online account opening?
04/17/2022
What state law does the money reside in?
04/10/2022
How much notice of our intent to close her account do we have to give the owner of a personal account?
04/10/2022
Do you only do one Part I on a joint account holders when a deposit is being made?
04/10/2022
Is it okay if there is no “paper” signature card for FDIC insurance purposes?