Reclamations from the VA and SS are arriving late - funds are gone, the joint owner (spouse) already withdrew the funds. We fill out the notice when it arrives and explain "no funds." then months later they pop back in withdrawing the funds. Have you had any success in fighting this?
When closing an account with direct deposits for fraudulent activity, is the bank required to give the customer 30 days' notice before closing?
Are we suppose to return ACHs that come in to a customer's account for a non-customer? We currently return ones that we become aware of before they hard post to the account but I didn't know if there is a Reg that governs it or if it's just bank policy.
Is there a law/regulation regarding checks made payable to a business being deposited into a personal account?
At the beginning of each month we get ACH files containing Annuity payments. Interested to see when others post those files. On the day they come in ie. 31st or the effective date 3rd? If you do one or the other why?
Can a bank force an employee to force his family or friends to open accounts at his place of employment?
We received an IRS Levy on an account and the account receives a direct deposit from Social Security. Can we debit the account for and send the funds to the IRS?
We have an customer that is having his SSA check deposited to a business account (corporation). As a RDFI, when receiving pre-notifications for Government payments, is the bank responsible for verifying that the name and TIN on the prenote match the name and TIN on the deposit account? Or is the bank only responsible for verifying that the deposit account is a valid account.
When presenting our banking products for employees at a place of business, can we open bank accounts at zero balance for direct deposit of employee payroll? Will we need FDIC signage?
We have a customer who is asking us to make his direct deposit that is effective on Mondays available to him on Saturday. Is there something that we can give him to show that we are abiding by the ACH rules?