We are looking to revise our daily disclosure notice to our Sweep account customers. Are there guidelines/samples available in some reference? I am having a difficult time finding the notice requirements.
We want to place a mortgage ad and use the following: If the interest rate is over 4.00% on your home loan, you may be able to refinance at a lower rate. Are there specific disclosures that would have to be made in this scenario or is it fine as is?
Have there been any updates or amendments to Reg CC in 2012?
I recently went to a seminar and during it they mentioned that we should issue a TISA and Reg CC disclosure to any potential customer inquiring about our accounts regardless if they open an account or not. Is it a violation if that is not done and they are only issued to customers opening accounts?
We are extending the business day time of day from 3pm to 5pm in which we consider a deposit to be made. We will amend our Reg CC disclosure in our account disclosures brochure. Since this is a positive change, do we need to send a change in terms notice as well?
Our FI has reached the 10,000 open credit card accounts threshold. Where do I find the instructions on how to submit our disclosures to the CFPB as per Reg Z?
My CD customer gets interest monthly via check. Every other month she does not cash the checks and over the years she has had several checks escheated. We don't get return mail on her and her phone number on file is disconnected. If we change her interest payment method from Check to Compound it would not adversely affect the customer and hopefully it would prompt contact from her so we can find out why she doesn't cash all of her checks. Can we change her interest payment method from Check to Compound? Would this change be out of compliance?
We are purchasing a branch bank building that does not have safe deposit boxes. All of our other branches do have them, and they are included in our product information, including our web site. How can we differentiate-do we have to have separate product disclosures for this new site, or can we just say except for city name on our existing disclosures?
We are in the process of changing our fees. Are we required to give 30 days notice on all of the fees that are increasing or only such fees as OD and service charges that are assessed automatically. For example, wire and stop pay fees - do we have to give 30 days notice?
Are there restrictions on the types of deposits that can be made into a personal checking account?