11/19/2007
I work for a community bank and am fairly new to banking. I'm looking for an advertising "Bible." I've found some resources and thanks for everything you do, but haven't found anything that's all encompassing. Any help would be appreciated!
10/22/2007
My question is about advertising a checking account. I am well aware of the requirements (I think) of Reg DD when a bonus is offered. What if a bonus is offered on an account that is non-interest bearing, and therefore 'No APY' applies? Since a bonus is offered, you must disclose APY info and triggering terms, but since this is not an interest-paying account what do you disclose: nothing at all or that APY does not apply?
10/01/2007
We have a bank sign in front of the bank on which we can apply text. If we advertise a 30-year fixed-rate on the sign, what disclosures must we have with the sign."See us for a 30-year fixed-home loan @ 6.5%."What else must we put on the sign?
09/24/2007
In advertising on a flyer - can a realtor quote a monthly house payment (obtained by a lender) without listing all the loan scenario details such as rate, APR, down payment etc.?
09/10/2007
We have printed on the back of our statements "please examine immediately and report if incorrect. If no reply is received within 14 days, the account will be considered correct." My question is, can we do that? I know there are different time frames depending on the type of transaction, but this time frame seems shortened. What are the compliance issues with this statement? Should it be changed? We send out full Reg E disclosures yearly.
09/03/2007
Our Bankers Systems ARTA Reg CC notice for case by case delayed availability, local checks, states "these funds will be available on the second business day after the day of the transaction." If we process a transaction on Monday, do we have to make those funds available to our customer when we open for business on Wednesday or when we open for business on Thursday?
08/13/2007
A third party auditor noted an exception for not including the NOT FDIC, etc. language on an ad that was in the name of our affilate insurance company. The bank's name wasn't mentioned anywhere. I don't think this is required, but am not finding a helpful resource. If we had mentioned the bank's name also then yes ... Anyone?
07/30/2007
If we advertise a deposit rate on our website and include a "click here" link for the required Reg DD disclosures, would this be permissible? Or is it an absolute requirement to have the required disclosures appear alongside the rate?
07/30/2007
Is a single page statement stuffer promoting various loan products considered an advertisement for Regulation Z purposes?
07/16/2007
A third party auditor noted an exception for not including the NOT FDIC, etc. language on an ad that was in the name of our affilate insurance company. The bank's name wasn't mentioned anywhere. I don't think this is required, but am not finding a helpful resource. If we had mentioned the Bank's name also then yes...anyone?