What is involved with imaging for trust accounts?
If NSF fees occur outside of the “statement + 60-day time period” that would not have occurred without the unauthorized EFTs, is the bank required to refund those as well or only NSF fees that were applied within the statement + 60 day period?
When access is given on a device, is the customer liable for any transactions that happen on their device?
I received a cash deposit for $15,010.45, and of course, had to file a CTR. I filed it for $15,011, but my BSA officer said it should have only been for $15,010. I thought we were supposed to round up to the next dollar, which is correct? By the way, that was the only cash that this customer brought in for the day.
Can we deny a p2p transfer dispute (such as CashApp) if the customer is claiming fraud however, the customer has sent money in the past to that same payee previously?