We don’t outsource our overdraft collections so why do we need to worry about the Fair Debt Collection Practices Act?
A client has a check made out to his trust. He endorsed it to himself and deposited it into his personal account. He has more than sufficient cash and credit to support the amount if a bad endorsement was claimed and we have no issue giving him credit. Are we at any increased risk by depositing that check?
If VISA requires a customer letter to file a chargeback for an unauthorized and we do not receive it, can we deny the cardholder’s claim?
If we determine that our customer is abusing the overdraft program and we revoke their access, but later reinstate, do we need to obtain another opt-in for Reg E?
What is the rule on scanning and retaining drivers licenses online?