10/17/2011
We want to promote e-statements by having a cash drawing in Dec. for those who sign up and have an active account. How do we proceed and be compliant and it not be considered a lottery?
03/21/2011
Can a customer “opt out” of receiving bank statements entirely? Thus, they will not receive a paper statement or an E-statement.
12/06/2010
Our operations department wants to consider implementing the following: all customers who have signed up for e-statements will receive any NSF notices via email. We have an encryption system (Zixmail) available, so they would likely go out that way. Would this be covered under our existing e-statement disclosure, or should we have those customers sign a second authorization?
01/04/2010
We are struggling with how to get customers to convert to e-statements and E-SIGN in general. We were considering converting all account to this, but the law doesn't really allow it. How are banks getting their customers to convert?
12/14/2009
Marketing is working on our E-SIGN promotions and wants to know what the E-SIGN agreement will include. Is it just lending, deposits, or can it include both?
11/16/2009
We are discussing changing our free checking account to include eStatements as a requirement of the account. To request paper statements would create a monthly fee. Can we still advertise this as a free checking account?
05/21/2007
When reviewing our website, what are the main compliance issues we need to look for?
01/11/2006
New Reg E Rules on Check Conversions, Payroll Cards
By BOL Gurus Andy Zavoina and John Burnett
09/16/2004
02/05/2001
I am chairman of our Compliance Committee and a question was raised by our deposit area. Our deposit area accepts stop payment requests via e-mail and through our PC Banking package. Their question is whether this constitutes a signature within the 14 days established by UCC 4-403 or is it a verbal arrangement that requires a signature. My response was that a signature would still be required within the 14 days on any stop payment accepted by these methods. Would you concur?