What makes a good loan assistant?
What is the best type of review or audit performed on employee accounts? What are the recommended intervals and best way to show the findings or results?
Will an imaging system impact our bank’s staffing?
Where is the rule about requiring branch employees to take at least a week off a year for security reasons?
Can employees in the credit department have customer contact?
We had a customer purchase a cashier's check. We have now found out that the check was used to scam our customer. Can we place a stop payment on the cashier's check before the check is received? What reason would we give for the stop payment?
Can a bank force an employee to force his family or friends to open accounts at his place of employment?
Can a Credit Union put a stop payment on a cashiers check that has already been processed? Also do we have to accept that return or can we (the Bank) send it back to them?
Describe a situation where you had to give an employee a Performance Review or Disciplinary Action (such as a warning or outage)?
by Gayla R. Sherry, SPHR, BOL Guru
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