When a garnishment is received on a former employee whose wages were being garnished, can funds be removed from the former employees account or do we wait for the HR department to answer with the termination information and then wait for the garnishment to be re-issued?
Does a hold notice have to be given to the customer before they leave the bank?
If a bank has an employee overdraft policy where each employee is allowed (3) overdrafts annually with no fee charged, does this policy also apply to Executive Officers and Directors? Or even if there is an employee plan, paying an OD item and not charging for an overdraft for an EO or Director would be a violation of Reg O?
A Credit Union employee made an error on an ACH deposit 4 years ago and the error was discovered last week. Can the CU force the customer to sign a promissory note and repayment plan? It was for over $50k and the money was spent. What is the stature of limitation to force repayment?
I have recently been told by our President that in addition to reviewing employee accounts, he is reviewing all relatives--children, grandchildren, boyfriends etc. I don't have any ownership in my grown children's accounts. I feel this is beyond the scope of monitoring for unusual activity, and I don't think my 40yr old kids would appreciate all their deposits/checks being reviewed on a monthly basis.
We are looking for a vendor to conduct employee background checks. Do you have a company that you can refer?
We have a customer that sends her grandson to purchase money orders for her. Should a personal money order leave the bank without the customers signature? Can a bank employee sign for the customer or type the customers name in?
We are looking at using social networking for our bank. What are some risks to evaluate?
My company issued a final payroll check to an employee. The employee was terminated and called us a few days later saying he lost his check. We checked our bank, issued a stop payment, and re-issued him a check. Now it is six months later and we heard from a grocery store that they cashed this check, paid the man, and then was returned by our bank as a stop payment. Now they are saying we need to pay them. I disagree, we paid the employee and the original check should never have been cashed. Can someone help me out here?
A customer purchases a bank money order and the money order is lost. Are the funds guaranteed or can the bank refuse to replace the money order?