Is a business allowed to have a NOW Account?
Our customer connected their checking account to a third-party payment app and now claims that a $4,000 ACH debit to their checking account is fraud (money went to the TP). They won’t complete a WSUD so we can’t return the entry. Do we have any recourse?
I am trying to research if an RDFI is required to mail to clients the ACH transaction notices that are generated from the FRB where we process ACH files?
Our customer says they signed up for a free trial offer and gave their checking account number to pay for the S&H, but claim they didn’t want ongoing shipments. They want us to return the 4 ACH debits that hit their account. Can we return?
If we get a claim that one of our cashier’s checks is lost, and pay the claim before we have to, what would happen if the original check shows up and we returned it as a “stopped payment”?