09/14/2009
We are planning on having a CD product just for employees. We already have checking with interest for employees. This would be a product they can add funds to, and as they do, the tiers would trigger a higher rate. Is this a compliance problem?
08/10/2009
We are thinking of conducting some mystery shopping in-house. Are there any compliance issues that we should be concerned with? What about if we compensate the shopper?
06/22/2009
Are there any violations to FDIC/federal or SEC rules if the bank interfaces the customer information system with their brokerage firm's system to display investment balances, whereby a non-securities licensed employee can see that information and use that information for cross-sell purposes?
06/01/2009
What is the proper policy regarding commercial customers wanting to make checks payable to "cash" but having an employee (non-customer) come in and cash the item?
05/04/2009
We have employees who have joined Facebook, Twitter, Linkedin and the like. These are social networking sites and what employees do on their own time is their own business. Are we responsible for advertising compliance if they solicit business in these sites, as they strive to make new accounts goals?
05/04/2009
We have a NOW account that is titled "County of Livingston, Sheriff's Dept/Inmate Account". The money that is being deposited is usually a money order from an individual for the benefit of another individual (a person held in jail). The checks are payable to individuals (inmates) and are signed by an employee of the sheriff's department. I know funds held by the county are eligible for a NOW account, but I am questioning this account since it appears the funds belong to individuals and of course an individual may hold a NOW account. What is your opinion on the eligibility of this account as a NOW account?
04/27/2009
How should banks protect against insider attacks?
03/16/2009
Are banks required to show employer and employee contributions separately on HSA account statements?
03/16/2009
A big part of our IT Security budget is spent on GLBA compliance. Are we doing something wrong?
03/09/2009
How can a bank achieve assured compliance given the constrained information security budgets today?