Most Popular Operations Content
Working through a document backlog
12/08/2024
What steps are involved with working through a document backlog?
The digital divide, redlining and fair lending programs.
12/08/2024
How can digital email cause my institution redlining issues?
HMDA/Section 1071 Question
12/08/2024
I have a question about a SBDC exclusion. I know that the exclusions reference that HMDA reportable transactions are excluded. We are a non HMDA bank so what we initially thought based on the prior SBDC trainings I have been to and the research that we have done is that we would exclude transactions that would be HMDA reportable if we were a HMDA reportable bank. However, I recently went to a Forvis compliance conference and what I heard there caused some confusion for me in regards to that. We are a non HMDA bank due to us not having a branch in an MSA and not because of our loan volume. So their interpretation was that HMDA transactions would not be excluded for us since we don’t have a bank in an MSA and since our loan volume wouldn’t exclude us from HMDA if we were in an MSA. I can see following the citations how they derived to that answer but this is the first time I had heard it interpreted that way. Can you give any guidance or clarification on this?”
Reg E and mobile payments
12/01/2024
Our customer received a call telling them their CashApp account was compromised, and they needed to verify the password. After they did this there were several authorized CashApp transactions. Can we tell the customer they have to resolve the issue with CashApp?
Must I file a SAR on our cannabis customer?
12/01/2024
Must we file a SAR on a cannabis customer even if nothing suspicious is going on?