Our bank is offering positive pay and reverse positive pay to business customers that write many checks per month, to prevent counterfeit checks.If a customer's computer system is not capable of sending us an issued check file or receiving a paid check file and comparing it to their issued checks, what can the bank do to protect itself in the event counterfeit checks are passed? Would an agreement between us and the customer, which would waive their rights under UCC, and make them responsible for unauthorized items, stand up in court? Any other suggestions?
There are many new sofware products being offered today to assist in 'verfifying' the identity of new and/or existing bank customers (per proposed rules of the USA Patriot Act). These software packages search a number of various databases to get background and other 'verification' data. Some of the data bases that are 'searched' appear to be readily accessible general public record data bases, but others appear to be data bases that are not so accesssible by the general public. Is it permissible to have a customer sign a form which essentially says that the customer agrees that the bank can search for information to verify the customer's identity without specifically identifying the data bases being searched?
Is it allowable to xerox a person's driver's license photo? Some tellers were doing this for non-customers cashing checks at our bank, but another employee says we cannot do that.