Most Popular Operations Content
Domestic Abuse distribution exception?
11/05/2023
Can the customer take money out of the IRA for domestic abuse and avoid a 10% penalty?
Keeping Compromised Accounts Open
11/05/2023
Most recently we have received requests from business customers asking to keep their accounts open after identifying fraud. This fraud is related to checks that have been intercepted, washed and negotiated. Due to convenience of keeping existing account open, our customers are requesting that we do not require them to close the compromised account. We read a FinCEN FAQ regrarding keeping accounts opened after receiving "keep open" requests from law enforcement. We are wondering if other financial institutions follow procedures to "keep open" these compromised accounts based on a request from law enforcement and use that same procedure on customer requests, assuming the procedure helps reduce risks of any loss? What do you see as the pros and cons of keeping the account open when it is a customer request?
Who has to acknowledge a change in terms?
11/05/2023
We are changing our passbook savings accounts to regular savings accounts or money market accounts. The account numbers and signers are not changing. The only thing changing is the account type. Can any signer on the account make the change and sign for the change, or is it required that all signers sign for the change so that everyone on the account acknowledges it?
Benefits of “cloud native”
11/05/2023
What are some potential benefits of using cloud-native technology?
Holding-Returning ACH Deposits
10/29/2023
If the source of funds for an ACH deposit appear tainted or fraudulently obtained, can the funds be legally held for return to the ODFI?