Under the Consumer Financial Protection Bureau, I noticed that it stated something in it that no flags were to be used in advertisements. Our logo is an American flag.
Where do I find regulations for a business account we have that is an online marketing business? It promotes a number of services such as identity theft, remotely creates checks and deposits into accounts at the bank.
It’s my understanding that the TCPA (Telephone Consumer Protection Act) only applies to solicitation calls, not collections, am I correct? Where can I find this citation?
We would like to train our tellers on cross selling bank products. What are some compliance issues that the tellers need to be aware of when mentioning various products to customers?
Our marketing department wants to partner with a company to advertise more of our products and services to our customers. We will do this with email addresses we obtained at account opening. What are some of the concerns we should have?
Is there a publication either by the OCC, FTC or Bankersonline that announces recent penalties and monetary fines for advertising noncompliance?
Is there any prohibition on using credit information obtained from portfolio reviews for marketing purposes?
Does "Do Not Call" pertain to consumers only or to businesses also?
I am confused by the Truth in Lending rules and FTC Guidance (How to Advertise Consumer Credit) on how to advertise the following product: 10/1 LIBOR ARM. Repayments are "interest only" for 10 years with a fixed rate, then for the remaining 20 years (30-year loan), the rate becomes variable and the loan is amortized for principal and interest payments. At a minimum, our line of business wants to advertise the amount of the monthly payment. Is this a Graduated Payment feature loan, or a Discounted Variable Rate Plan or something else? Any real-life examples are appreciated.
The Federal Trade Commission (FTC) has issued its proposed rule about free annual credit reports.