Can a bank be liable for encouraging employees to solicit responses to a contest benefitting a local charity with links posted on their personal Facebook pages?
Do you have to display "Member FDIC" on Facebook posts if you are simply saying "Check out this new checking product" and provide readers with a link that takes them to a page with full disclosures?
Our new marketing director believes we have to be on Facebook, Twitter and other social media, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
Can I discipline an employee for speaking Spanish (his native tongue) on the Teller Line when most of our customers don’t speak Spanish?
Can I add my own “flare” to my email signature from work?
It’s common knowledge that a gentle touch on the shoulder during a coaching conversation helps to create a subtle bond between you and your employee, so how do you know when to touch and when not to touch in order to avoid creating a “hostile environment”?
When does flirting become harassment?
Should we “outlaw” jokes in the office?
Why are examiners upset when my customer uses a personal account for business purposes?
What is “shared branching” on the CTR and does it apply to us?