Vendor Guru Q&A - Operations

Latest Operations - Information Requests/Sharing Topics

Corporate name changes

09/01/2019

Can a corporation change its name?

Customer didn’t read the fine print

07/28/2019

Our customer says they signed up for a free trial offer and gave their checking account number to pay for the S&H, but claim they didn’t want ongoing shipments. They want us to return the 4 ACH debits that hit their account. Can we return?

Banks can fight elder financial exploitation

03/03/2019

Why are banks so pivotal in helping to combat elder financial exploitation?

Elder financial exploitation: a growing problem

02/24/2019

Why is elder financial exploitation growing so fast?

Back filing a CTR? Who gives permission?

11/11/2018

If we fail to file a CTR, do we have to contact FinCEN?

Asset-based pricing for imaging software

02/25/2018

Is asset-based pricing common for imaging software?

Required Info to Provide to IRS & State Agencies

04/20/2015

We have a bank disclosure on our acct agreement that reads: We authorize the Bank to obtain and exchange information regarding business owner, including credit reports and info from fed and state agencies such as IRS. The customer does not want to sign. Are we required to provide this information to IRS and State agencies?