04/10/2022
How much notice of our intent to close her account do we have to give the owner of a personal account?
04/03/2022
Can a recently married person keep her old name on old accounts and open a new account using her married name?
04/03/2022
Can one owner of a joint account remove the other joint owner without his or her consent?
03/27/2022
Do both owners of a joint personal account have to agree to allow one owner’s attorney-in-fact to sign on the account?
03/20/2022
Can a non-owner authorized signer on an account close the account?
03/14/2022
Our customer notified us in writing he has revoked the power of attorney he gave to Sam Smith. Does the revocation apply to all of our customer’s accounts that Sam signs on?
01/24/2021
Many of our members have received a notification (email) of an invalid login attempt to our online banking. Our online banking requires a username and password to login. When we question our online platform, they advise the attempts are third party aggregators attempting to login using the username our member provided to the 3rd party companies. However, when we question our members, they have not provided their login credentials to another company. The login attempts are attempted from the service provider Amazon.com,inc. Is anyone familiar with this or does anyone have similar issues with invalid login attempts?
01/26/2020
Aren’t ODFIs responsible for everything in the ACH Network?
08/25/2019
How much notice do we have to give the owner of a personal account of our intent to close her account?
08/04/2019
Our customer connected their checking account to a third-party payment app and now claims that a $4,000 ACH debit to their checking account is fraud (money went to the TP). They won’t complete a WSUD so we can’t return the entry. Do we have any recourse?
