Most Popular Operations Content
Quick Work
04/01/1998
The credit card was left on the gas pump by accident. It only took the gas station clerk ten minutes to purchase four $50 money orders with the card and a forged signature.
Question & Answer
03/01/1998
Question: We noticed a customer making cash deposits into our ATM numerous times in one day. He continued to do this over several weeks, and then the deposits became much more frequent.
The Best Laid Plans
03/01/1998
The training officer had a good idea, she thought, for robbery response training.
Question & Answer
03/01/1998
Question: What's the time frame for returning an ACH debit? We have a customer that wires out funds several times a week and his account is now overdrawn. We're looking to recover.
Warning!
03/01/1998
Three small banks in Michigan were recently involved in a kite scheme that caused a loss to one bank of $2.5 million - reducing that bank's net income from $3.9 million to $2 million.