Vendor Guru Q&A - Operations

Our new marketing director believes we have to be on Facebook, Twitter and other social media, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?

Better Document Tracking

12/18/2016

How can we improve our bank’s document tracking processes?

Out of band authentication

01/24/2016

We have out of band authentication procedures already for payments. Won’t those work during a cyber-attack?

Identity Management Not Secure in Many Companies

03/05/2004

A recent study by Stanford University found that many companies' identity management practices are so poor that it's easy for ex-employees and others to steal information and use it for criminal pu

Must ACH authorizations be written?

11/17/2019

Does there always have to be a written authorization for an ACH transaction affecting a consumer’s account?

Check to Individual-Deposit in Living Trust?

11/17/2019

Can a check made payable to a individual be deposited into a account titled in their living trust. Please help settle this dispute.

Must banks make small business loans?

11/17/2019

Must every bank make small business or small farm loans?

Avoid UDAAP in advertising

11/17/2019

What is your opinion of offering a checking account that offers add-on third party benefits as a feature of the account? Customers are only able to obtain the add-on services if they buy the account and pay the service charge disclosed for this product.

ACH return deadlines

11/10/2019

How long do we have to return an unauthorized ACH debit entry?

Latest Operations - Management Topics

Pages

Pages

hot right now