Most Popular Operations Content
Avoiding a loss when a check is deposited twice
05/15/2022
Our teller accepted a check for deposit that had been mobile deposited by our customer at another bank a week earlier. The check was returned to us unpaid due to duplicate payment. Our customer’s account is closed. If we can’t collect from our customer, will we have to charge off the amount of the check?
IRA Death Issues
05/15/2022
If a customer dies in 2019, what rules on death do the beneficiaries follow?
Minors as beneficiaries
05/15/2022
If an IRA is left to a minor, can the minor use life expectancy?
Requiring Police Reports for Claims
05/15/2022
What about asking for a police report when a claim is made, can we do that?
Trust Document Management Challenges
05/15/2022
What are some common challenges of trust document management?