Vendor Guru Q&A - Operations

Our new marketing director believes we have to be on Facebook, Twitter and other social media, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?

Better Document Tracking

12/18/2016

How can we improve our bank’s document tracking processes?

Out of band authentication

01/24/2016

We have out of band authentication procedures already for payments. Won’t those work during a cyber-attack?

FDIC Deposit Market Share Reports

07/25/2021

What are FDIC Deposit Market Share Reports?

Use of FDIC Deposit Market Share Reports

07/25/2021

How is data from FDIC Deposit Market Share Reports useful to bankers?

Beneficial Ownership National Database in 2022?

07/18/2021

Is it true there will be a national beneficial ownership database?

Certificate of Deposit and "Negotiable Instrument"

07/18/2021

A CTR filing is required for a customer for a certificate of deposit made using a $15,000 cash brought in. Would it fall under "negotiable instrument"? The customer also wanted a copy of her statements. She gave $2 cash for the fee, would this fall under "payment"? Need clarification since our auditor did not consider certificate of deposit purchased a negotiable instrument.

Identifying payments protected from garnishment

07/18/2021

Is there an easy way to distinguish between direct deposits covered by the Garnishment Rule and direct deposits that aren’t covered?

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