Most Popular Operations Content
Remote Deposit Capture (RDC) Strategy
04/14/2024
How can a successful remote deposit capture strategy impact account holders?
Reg E and ACH R
04/14/2024
One of our consumer customers overdrew her account and we returned the check unpaid. The payee converted it to a re-presented check (RCK) ACH entry that we paid. Our customer claims the ACH entry wasn’t authorized. Should we handle her claim as a Regulation E error claim?
What about the Amish for BOI?
04/14/2024
If a beneficial owner or company applicant’s acceptable identification document does not include a photograph for religious reasons, will FinCEN accept the identification document without the photograph?
Refusing accounts if not registered for BOI? Big NO
04/14/2024
Should we refuse accounts of businesses not registered for BOI today?
Can cashier’s checks be converted to ACH entries?
04/07/2024
We paid an ARC ACH entry that was created from our cashier’s check. We then discovered that the original cashier’s check had already been paid. Can we return the ARC entry?