What is your opinion of offering a checking account that offers add-on third party benefits as a feature of the account? Customers are only able to obtain the add-on services if they buy the account and pay the service charge disclosed for this product.
Does UDAAP apply to just consumers, or all customers?
We had a problem with debit card claims so we modified our deposit agreement. If they don’t cooperate in the claim process, we can deny it. Problem solved!
Where can I view a list of upcoming events sponsored by the FDIC?
If our EFT Disclosure specifies that we will provide at least 21 days advance notice of a change in terms and our account Terms and Conditions that we provided to all deposit account customers states that we will provide at least 30 days notification of any change in terms, which one applies?
Since credit limit is not one of the terms that is required to be disclosed, if we decrease the credit limit on a consumer’s credit line, do we need to provide a change in terms notification?
Are we required to send customers a change in terms notification if we close or relocate some of our ATMs?
How does UDAAP impact change in terms notification requirements?
Do we have to tell customers why we are making the change to their account when we notify them of the change in terms?
Is it possible to provide notice to our customers of a change in the terms of our deposit product line by posting the new account disclosure on our website? We currently have our existing account disclosures available on the bank’s website.