If credit is denied because of issues related to only one applicant, for example a charge-off, can we disclose that reason to both applicants, and do both applicants get an Adverse Action Notice?
Has there been a case where a lender tried so hard to assist minority applicants that it had a fair lending issue with majority applicants?
Our lender had a request for a reverse mortgage. He provided an Adverse Action Notice, but did he have to, since we don’t offer reverse mortgage loans?
Website ADA Discrimination cases appear to be on the rise; how many of these cases were filed in federal court in 2018, and is this actually a significant increase from earlier years?
Since 2014, the DOJ has brought numerous enforcement actions against businesses, including banks, whose websites and mobile applications weren't easily accessible for persons with disabilities and, therefore, were potentially non-compliant with the Americans with Disabilities Act (Act). In order to make their websites and apps more accessible for differently-abled people, what actions have these DOJ settlements required such businesses to take?
How many banks have been sued under the ADA in federal court in 2019?
Does my bank's mobile app need to be compliant with the ADA?
If we send e-statements are we required to monitor whether they are being read, and if the customer is not opening them, do we have to revert back to paper?
We like having customers sign up for Internet banking when they open their accounts. Is this acceptable for E-SIGN, or is more needed?
Can a bank be liable for encouraging employees to solicit responses to a contest benefitting a local charity with links posted on their personal Facebook pages?