Most Popular Operations Content
Co-developing products with a fintech
03/31/2024
What if our bank is considering co-developing a digital product with a fintech that we have worked with in the past? Is this relationship managed in the same way as other fintechs?
Image what ID for BOI?
03/31/2024
What are some acceptable forms of identification that will meet the reporting requirement?
Collateral document placeholders
03/31/2024
What are collateral document placeholders?
Check “kiting”
03/31/2024
What does check “kiting” mean?
Payroll checks not eligible for ACH conversion
03/31/2024
A supermarket converted a payroll check drawn on our business customer’s account into an ACH BOC (back-office conversion) entry. Our customer didn’t authorize the conversion, and she’s upset. Can we return this entry?